Frequently Asked Questions
All payments must be made within the agreed timeline as per the invoice issued. Delay in payment beyond 7 days will be considered a breach of agreement.
Right to Suspend Services
In case of delayed or non-payment, we reserve the right to temporarily suspend access to the website, hosting, or related services until the dues are cleared.
Notice Period Before Suspension
A written notice (via email or WhatsApp) will be sent 48 hours prior to service suspension. If no response is received within that period, the service may be paused without further notice.
No Responsibility for Business Loss
We shall not be held responsible for any business loss, downtime, or damages resulting from service suspension due to non-payment.
Reactivation Charges
A reactivation or late fee of ₹500 or 5% of the project cost (whichever is higher) may be applied to restore suspended services.
Data Retention Policy
Project data will be retained for 15 days after suspension. If payment is still not received, we reserve the right to permanently delete all data from our servers.
Legal Action
Repeated failure to make payment may result in legal action and the recovery of dues through appropriate legal means.
If payment is not made within 7 days of the due date, it will be considered a breach of agreement, and services may be suspended after prior notice.
Yes. A written notice will be sent via email or WhatsApp at least 48 hours before suspension. If no response is received, services may be paused without further notice.
You can reactivate your services by clearing all outstanding dues along with a reactivation/late fee of ₹500 or 5% of the project cost (whichever is higher).
No, your data will be retained for 15 days after suspension. However, if payment is not received within this period, all data may be permanently deleted from our servers.
We are not responsible for any business loss, downtime, or damages caused due to suspension resulting from non-payment.
Extensions may be considered only if requested before the due date and approved in writing. Otherwise, the standard suspension policy will apply.
Repeated payment failures may lead to permanent termination of services and recovery of dues through legal action.
Once payment and reactivation charges are cleared, you will receive a confirmation email/WhatsApp message, and services will be resumed.
Yes, downtime caused by suspension can impact website performance and visibility. Hence, timely payments are strongly advised to avoid disruptions.